Frequently Asked Questions

Will my vehicle purchase come with warranty?

Answer

Not all vehicles under Premium Preowned come with vehicle warranty. Please check with our sales executives based on your vehicle of interest.

Will the condition of Premium Preowned vehicle be like 'brand new'?

Answer

All Premium Preowned vehicles undergo a comprehensive 110-point check system put in place to be inspected and certified by our in-house technicians. However, please note that all preowned vehicles will definitely have some reasonable wear and tear. For a peace of mind, all customers are welcomed and encouraged to head down to Premium Preowned's showroom to view their model of interest, before committing to a purchase online.

Can I request for a test drive?

Answer

Customers will be able to test drive the unit they had successfully reserved.

I don’t have a credit card, can I still purchase a vehicle online?

Answer

Unfortunately, no. A $3,000 deposit is required to confirm your order. The deposit will be transacted via credit card on our site.

Can I get a refund after submitting my order?

Answer

No refunds will be made after successfully placing a deposit. Deposit will only be refundable if the vehicle purchased is no longer in stock. In the case of a refund, it will be processed within 10 working days. You will be notified on the details of your refund via email. Thereafter, your refund will be credited back to your credit card within the next 3 to 30 working days, depending on your credit card issuing bank.

Will I be able to trade in my existing car with you?

Answer

Yes. Once you have selected the vehicle of interest, please enter the trade-in details. Else, after your online purchase, your Sales Executive will reach out to you. Kindly provide your car registration number and estimated mileage for us to provide a competitive quote.

What are the financing and insurance options available for my purchase?

Answer

Please reach out to us at 6836 5223 for more details on the available options. We will be able to advise you based on your requirements and needs.

What other costs are there to the purchase?

Answer

There will be a $25 transfer fee payable to LTA. In addition, based the nature on the purchase – if there is a need to engage LTA's services (e.g. retention of vehicle registration number), there will be other miscellaneous costs involved.